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Message Send Failures

Message Send Failures Troubleshooting Guide​

Learn what to do when you can't send messages on iPhone or Android.

1. Make sure to have an active number. Call your carrier if your number needs activation.

2. Did you attach a photo?

  a. Make sure that MMS is enabled.

  b. Make sure you have a good internet connection. Photos take too much data and storage, so slow down sending when you have images attached.

3. How many messages did you send?

Check out this article to see if it describes what you are experiencing.